What Information We Collect

In General: We collect and store any information you enter on our website or provide to us in any other way. This includes personally identifiable information such as your first and last name, telephone number, postal and email addresses, and fax number. Additionally, we may request information about your hotel room preferences, loyalty programs, frequent flyer details, and other travel-related preferences. While providing information to us is generally optional, certain information is required to purchase products or services, complete traveler profiles, participate in surveys, competitions, or promotions, ask questions, or initiate other transactions on our site.

Travel Companion Information: When making a reservation for another individual through Travelcations.com, we will request their personal information and travel preferences. Please ensure you obtain the consent of these individuals before providing us with their personal information and travel preferences.

Call Monitoring: Calls to and from our customer service help desk may be recorded or monitored for quality control and staff training purposes. Call recordings will be maintained as long as necessary and then deleted. Any personal information obtained during calls will be treated in accordance with our Privacy Policy.

How We Use Your Information

We use the information you provide for various purposes, including:

• Providing the products and services you request.
• Sending travel confirmations and updates.
• Managing your account, including processing bills and travel notifications.
• Communicating with you for various purposes.
• Responding to your questions and comments.
• Measuring interest in and improving our products, services, and website.
• Notifying you about special offers and travel-related products and services that may interest you.
• Customizing your experience with Travelcations.com.
• Offering rewards and recognition programs.
• Conducting surveys.
• Resolving disputes, collecting fees, and troubleshooting problems.
• Preventing potentially prohibited or illegal activities.
• Enforcing our Terms of Use.

Email Communications

We send email messages to make it convenient for you to access travel-related opportunities on our website. You will have the option to opt-out of receiving these email messages.

With Whom We Share Your Information

Travelcations.com may share your information with various entities:

• Suppliers, including hotels, airlines, car rental companies, and activity providers, to fulfill your travel reservations.
• Third-party vendors providing services or functions on our behalf, such as business analytics, customer service, marketing, surveys, sweepstakes programs, and fraud prevention.
• Third-party vendors authorized to collect information on our behalf, including operating website features or facilitating the delivery of online advertising tailored to your interests.

We may also share your information when required by law, for investigations into illegal activities, to protect our rights and safety, or in connection with corporate transactions.

Cookies and Other Web Technologies

We collect information automatically, including your IP address, web browser software, and referring website. We use cookies to enhance your user experience. You can configure your web browser to refuse cookies or prompt you before accepting them, but please note that this may limit access to certain travel services and planning tools on our website.

Display of Tailored Advertising/Your Choices

We collect data through cookies and technologies to serve you with relevant advertising. However, we do not share personal information with third parties for this purpose.

How We Protect Your Information

While no website can guarantee complete security, we have implemented administrative, technical, and physical security measures to safeguard your personal information. These measures include authorizing only specific employees to access personal information, encryption for sensitive data transmission, and firewalls to prevent unauthorized access.

Changes to This Privacy Policy

We may update this Privacy Policy in the future. Material changes will be communicated through email or prominently displayed on our website.

Thank you for choosing Travelcations.com. Your trust is our commitment, and we value your privacy and security.